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Privacy Policy

1. Introduction

Salon 22 (formerly Streaks Ahead) is a unisex hair salon established in 1989 and based at 22 Springfield Avenue, Hutton, Brentwood. We respect your privacy and are fully compliant with the UK GDPR regarding any personal data you provide via our website, phone, email, or in-person visits.

2. Data Controller & Contact

Salon 22
22 Springfield Avenue, Hutton, Brentwood, Essex CM13 1RE
 01277 219991 ·  vrobertson89@yahoo.com 

3. Personal Data We Collect

  • Bookings/enquiries: name, contact details, service requested

  • Communications: via phone, email, or in-salon interactions

  • Website analytics: anonymised IP, device/browser type, pages viewed, session duration—collected using essential and performance cookies only; no advertising or profiling cookies

4. How We Use Your Data

  • Provide hair services (cuts, colouring, styling, treatments)

  • Send confirmations, reminders, invoices, and follow-up messages

  • Enhance our website via anonymised analytics

  • Retain records for insurance, warranty, accounting, and service history

5. Legal Basis for Processing

  • Contractual necessity: to deliver services you request

  • Legitimate interests: to run and improve our salon and website

  • Consent: for optional marketing communications, where provided

  • Legal obligation: to comply with financial record-keeping requirements

6. Sharing Your Data

We do not sell or rent personal data. It may be shared with:

  • GDPR-compliant service providers (e.g., hosting, email, analytics)

  • Insurers or legal authorities, only where required

7. Cookies & Tracking

  • Essential cookies: necessary for booking functionality and site navigation

  • Performance cookies: anonymised analytics only (e.g., Google Analytics)
    We do not use advertising, profiling, or third-party tracking cookies 

8. Data Retention

  • Service/enquiry records: retained for up to 7 years

  • Analytics data: anonymised logs deleted after 24 months, with aggregated data kept as needed

9. Your Rights

Under UK GDPR, you have the right to access, correct, erase, restrict, or port your data; withdraw consent; and lodge a complaint with the ICO. Contact us via the details above.

10. Security

We secure your data using SSL encryption, UK-based hosting, access controls, firewalls, and staff training. We follow industry best practices, though no system is infallible.

11. International Transfers

All data is processed and stored within the UK—no overseas transfers.

12. Policy Updates

We may revise this policy periodically. Continued use of our website signifies acceptance. The Effective Date reflects the current version.

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